Part A:

In this era of rapid economic and cultural change, organizations must be particularly sensitive to the need for change and ways to achieve it.
The systems to change views the organization as a system, a complex dynamic “organism” that lives on inputs from participants.
Organizational processes such as structure, control, and leadership these inputs to create outputs among them productivity and satisfaction and, ultimately, organizational growth and profit. Monitoring outputs and “feeding back” of results into the system enable the organization to adjust and change.

Understanding organizational change is fundamental to successful, planned change. A typical of planned change includes several steps: developing a need for change, establishing a relationship with some or people who can introduce change, gathering data to diagnose a system’s problems, examining alternatives and goals for change, implementing action for change, generalizing and stabilizing change, evaluate the change and ending the relationship with the “change agent”.

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