How 2 Make Business

Something about communication and applying it in management:

Communicating is the most observable role, and it is how managers get things done. The manager can be viewed as a critical human.
Mintzberg’s three categories of managerial role share a focus on communications:

A. Interpersonal: figurehead, leader, liaison

B. Information: monitor, disseminator, spokesperson

C. Decisional: entrepreneur, disturbance handler, resource allocator, negotiator

And Kotter’s research on the general manager’s role:

A. Primarily involves developing a network of cooperative relationships out of which they formulate agendas, which they then implement.

B. General Managers spend 90 percent of their time in brief exchanges with others, seldom give orders, and ask many questions.

Webber’s study of functional managers also indicates the importance of the communications role.

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